Tech
Failing fast on small projects and establishing a feedback loop is a critical part of the innovation journey, according to one insurtech. “You have to be able to ask your customers what’s going on – what do you like, what don’t you like?” said Jeff McCann, co-founder and CEO of Apollo Exchange, an ecommerce marketplace […]
By Jason Contant | September 4, 2019
3 min read
Operations
With the introduction of its new Global Corporate and Specialty (GCS) team, Aviva Canada is setting its sights on Canadian companies doing cross-border business in the United States. The GCS team will offer coverage in five key areas: corporate risk, programs, specialty risk, surety, and equipment breakdown. Canadians companies are under-served by the bigger traditional […]
By Adam Malik | September 4, 2019
2 min read
What do Facebook, Google and Amazon do so well that remains a struggle for insurance? They make the customer the centre of everything they do, according to Denise Garth, senior vice president of strategic marketing at Majesco, an insurance software company. They are jumping on all the latest technologies to cater their services to customers […]
By Adam Malik | September 3, 2019
If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to convert online leads is the right mindset, Sean Widdess, vice president of strategic partnerships at […]
By Greg Meckbach | August 30, 2019
Brokers looking to up their game in digital innovation should scan the market for potential technology partners, Symposium West attendees were told last week. “Who can you partner with – in an adjacent industry or a solution provider – that can give you an edge faster than something you can build yourself?” said David Kerr, […]
An Ottawa-based managing general agent may be expanding its use of portal technology that lets brokers enter data from applications and bind commercial policies electronically. Encon Group Inc. pretty much did away with paper files, Encon president David Cook said in an interview. Today, most, if not all, insurance documents are available to brokers in […]
By Greg Meckbach | August 29, 2019
The next time you’re brainstorming the next big idea, don’t extend a meeting invite to your executives. Instead, make sure as many of your frontline staff members as possible are there. The thing about great ideas, said Aly Dhalla, co-founder and CEO of Finaeo, a Canadian insurtech company, is that they can come from anywhere. […]
By Adam Malik | August 29, 2019
Brokers could be in for a nasty surprise if the concept of bundling auto insurance with vehicle lease or purchases catches on in Canada, a Symposium West speaker warned last week. An auto manufacturer is “not a traditional competitor” in the insurance industry, noted David Kerr, a Kitchener, Ont.-based technology consulting partner with Deloitte Canada. […]
By Greg Meckbach | August 28, 2019
Quebec insurance brokerage Cadieux Beausejour Dupras Inc. has been bought by The Co-operators Group Ltd. Guelph, Ont.-based The Co-operators, Canada’s fifth-largest property and casualty insurer, announced the Cadieux Beausejour Dupras acquisition Tuesday. As a result, Cadieux Beausejour Dupras will become a Co-operators agency, a Co-operators spokesperson told Canadian Underwriter Tuesday. For clients of Cadieux Beausejour […]
By Greg Meckbach | August 27, 2019
A brokerage manager with 28 years of experience as a broker was fined $1,000 in August for forging clients’ signatures on insurance documents to be sent to B.C.’s public auto insurer. Christine Helene Craig’s actions did not harm any clients, the Insurance Council of B.C. concluded in its decision to impose the fine. In fact, […]
By David Gambrill | August 27, 2019
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