Tech
MONTREAL – Desjardins Group said Thursday the personal information of more than 2.9 million of its members has been shared with individuals outside of the organization. The Quebec-based financial institution said the breach affects 2.7 million individual members and 173,000 business members. It said the situation is the result of unauthorized and illegal use of […]
By Greg Meckbach | June 20, 2019
1 min read
Operations
The Toronto Raptors capped off their season with an NBA Championship – and their win can help give your employees a little more pep in their step when they come into work. It felt like everybody jumped on the bandwagon – almost 60 so-called Jurassic Park public viewing parties were set up across the country, […]
By Adam Malik | June 19, 2019
2 min read
One question often on the minds of brokers is how do they better digitize their processes and minimize the amount of data they have to enter into various systems. “Our position is that data should be created in a digital format from scratch,” said Marc LeCuyer, general manager, Canada, at ServiceNow, a digital workflow company […]
By Jason Contant | June 19, 2019
Thinking of hosting a hackathon, but tired of watching participants build yet another app for the Apple Store? Here’s a new twist on the standard hackathon: try building an application programming interface (API) to help replace an older system, said Mark O’Neill, VP analyst at research and advisory firm Gartner. “One large organization I worked […]
By Jason Contant | June 18, 2019
Quebec’s largest brokerage, Lussier Dale Parizeau, has merged with financial services firm Genius Financial Group. André Lussier, president of Lussier Dale Parizeau, announced the merger along with the four partners of Genius Financial Group: Jean-Pierre Gauvreau, Serge Gravel, Éric Émond and Émilie Gauvreau. All employees of Genius Financial Group – which specializes in group insurance […]
The insurance industry needs to figure out how to leverage technology and ride the waves of change that other industries are seeing. From there, issues like finding talent will become easier, a panel recently told young brokers. Problem is, insurance doesn’t operate like many of the high-tech high flyers in the way business is done. […]
By Adam Malik | June 18, 2019
3 min read
The number of reported cyber claims has jumped significantly, but it’s not because of the major breaches you’ve been reading in the headlines. Small to mid-sized organizations are at greater risk of cyber losses than large organizations, A.M. Best Company Inc. warned in a report released Monday. “SMEs are actually at greater risk, as they […]
By Greg Meckbach | June 17, 2019
If you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what they were promised to be,” Nick Creatura, chief executive officer of commercial insurer CNA Canada, […]
HR
Nearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be a boon for the industry, a panel at the Insurance Brokers Association of Ontario’s Young […]
By Adam Malik | June 14, 2019
Are you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily have to be full-time, and larger companies may even have multiple people fulfilling the job […]
By Jason Contant | June 14, 2019
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