Operations
It's possible to add digital customer service features to a traditional insurance brokerage without spending too much
By Phil | February 28, 2023
3 min read
HR
Smaller brokerages can sometimes offer employees greater access to promotion, client contact or more responsibility.
By Jason Contant | February 27, 2023
2 min read
Brokers and insurers should allow 5-13 days before seeking customer reviews of their products and services.
By David Gambrill | February 27, 2023
It used to be easy to reach clients with emails but that's changing. In response, insurance brokers should try sending text messages.
By Phil | February 22, 2023
Tech
Canada saw a total of 14 insurtech deals in 2022—and 3 deals in Q4 alone, according to Gallagher Re's Global InsurTech Report for Q4 2022.
By Alyssa DiSabatino | February 22, 2023
Stoneridge Insurance Brokers has expanded its P&C business on both coasts, with its acquisition of Eisenhauer Insurance and Asset Insurance Brokers.
By Alyssa DiSabatino | February 17, 2023
Westland continues its expansion across Canada with the acquisition of Niche Assurance in Quebec and Heritage Insurance of Saskatchewan.
By Jason Contant | February 15, 2023
Adopting an API solution for broker-carrier connectivity will significantly reduce errors and save brokers up to 17% in effort: white paper.
By David Gambrill | February 14, 2023
Quandri uses software bots to automate certain portions of a brokerage’s operations, such as the renewal review process.
By Jason Contant | February 13, 2023
4 min read
Quebec’s broker association has created a new online quote aggregator system called Demano, built by brokers for brokers.
By David Gambrill | February 10, 2023
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