Tech
Ontario has become the fourth province in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers, effective immediately. The approval, announced Thursday morning by Ontario’s Minister of Finance, Rod Phillips, follows the lead of Alberta, Newfoundland and Labrador and Nova Scotia. Nova Scotia was the first province to approve electronic […]
By Jason Contant | September 5, 2019
4 min read
VANCOUVER – A coalition of nine taxi companies in Metro Vancouver has asked the B.C. Supreme Court to quash ride-hailing rules it says were illegally created for companies such as Uber and Lyft. The companies say in their petition that the Passenger Transportation Board had no authority to set binding policy guidelines for ride-hailing services […]
1 min read
Failing fast on small projects and establishing a feedback loop is a critical part of the innovation journey, according to one insurtech. “You have to be able to ask your customers what’s going on – what do you like, what don’t you like?” said Jeff McCann, co-founder and CEO of Apollo Exchange, an ecommerce marketplace […]
By Jason Contant | September 4, 2019
3 min read
What do Facebook, Google and Amazon do so well that remains a struggle for insurance? They make the customer the centre of everything they do, according to Denise Garth, senior vice president of strategic marketing at Majesco, an insurance software company. They are jumping on all the latest technologies to cater their services to customers […]
By Adam Malik | September 3, 2019
If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to convert online leads is the right mindset, Sean Widdess, vice president of strategic partnerships at […]
By Greg Meckbach | August 30, 2019
Brokers looking to up their game in digital innovation should scan the market for potential technology partners, Symposium West attendees were told last week. “Who can you partner with – in an adjacent industry or a solution provider – that can give you an edge faster than something you can build yourself?” said David Kerr, […]
2 min read
Operations
An Ottawa-based managing general agent may be expanding its use of portal technology that lets brokers enter data from applications and bind commercial policies electronically. Encon Group Inc. pretty much did away with paper files, Encon president David Cook said in an interview. Today, most, if not all, insurance documents are available to brokers in […]
By Greg Meckbach | August 29, 2019
The next time you’re brainstorming the next big idea, don’t extend a meeting invite to your executives. Instead, make sure as many of your frontline staff members as possible are there. The thing about great ideas, said Aly Dhalla, co-founder and CEO of Finaeo, a Canadian insurtech company, is that they can come from anywhere. […]
By Adam Malik | August 29, 2019
Brokers could be in for a nasty surprise if the concept of bundling auto insurance with vehicle lease or purchases catches on in Canada, a Symposium West speaker warned last week. An auto manufacturer is “not a traditional competitor” in the insurance industry, noted David Kerr, a Kitchener, Ont.-based technology consulting partner with Deloitte Canada. […]
By Greg Meckbach | August 28, 2019
In today’s day and age, a brokerage definitely needs an online quoting platform to stay ahead of the pack, right? Not according to Whitby, Ont.-based Mitchell & Whale Insurance Brokers. The brokerage ran an online auto insurance quoting engine for five years beginning in late 2012 (which saw about 619,000 visitors), but stopped using it […]
By Jason Contant | August 27, 2019
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