Pembridge Insurance Company is asking brokers in four provinces to tell auto clients how much they could save by using a usage-based insurance app. Some motorists do not want usage-based insurance, Bob Tisdale, president of Pembridge, said Friday in an interview. But still, the company encourages its brokers to present a quote from Pembridge as […]
By Greg Meckbach | April 12, 2019
2 min read
Artificial intelligence has not reached the point where it is replacing humans in the insurance industry because many processes still require human intervention, speakers said at a recent insurance conference. Artificial intelligence is used in some cases for client engagement – with a chatbot for instance, Charles Dugas, head of insurance at Elemental AI, said […]
By Greg Meckbach | April 11, 2019
3 min read
Broker management system provider Applied Systems announced Wednesday it has acquired TechCanary. TechCanary is a cloud-based insurance customer relationship management (CRM) system built natively on the Salesforce.com platform for brokerages, managing general agencies (MGA), wholesalers and insurers. Details of the acquisition were not being disclosed, but the deal expands Applied’s sales and marketing solutions and […]
By Jason Contant | April 10, 2019
2 min read
Machine learning and artificial intelligence can create liability risk if it makes decisions that would be inappropriate or even illegal if a real person made them, a risk expert warns. “If you train an algorithm with data that has underlying sexist or racist data, you may end up making a racist or sexist machine learning […]
By Greg Meckbach | April 8, 2019
3 min read
Applied Systems has appointed Steve Whitelaw as vice president of industry and partner relations for the Canadian marketplace. With more than 20 years of technology leadership and industry relations experience, Whitelaw was previously vice president of IT planning, execution and operational effectiveness at Travelers Canada. “The industry is undergoing digital transformation, and it is critical […]
By Jason Contant | April 5, 2019
2 min read
TORONTO – The electric vehicle road trip is becoming a practical reality as an increasing number of players work to close gaps in Canada’s fast-charger networks and ease fears of getting stranded along the way. New entrants like Petro-Canada and Electrify Canada are working to add dozens of fast-chargers across the country this year, building […]
By Greg Meckbach | April 4, 2019
4 min read
Sean Christie has been elected chairman of the board at the Centre for Study of Insurance Operations (CSIO). Christie is the chief information officer and vice president of information services at Gore Mutual Insurance Company. He has been a director of CSIO for more than five years. “Sean brings a wealth of knowledge and experience […]
By David Gambrill | April 3, 2019
2 min read
There is a direct correlation between scalability of intelligent automation (IA) technologies and financial performance, a new KPMG International study has found. Based on a survey of nearly 600 business leaders (including 100 top-level executives) across 13 countries, including Canada, the study found that many enterprises are not scaling IA technologies fast enough to meet […]
By Jason Contant | April 2, 2019
2 min read
There seems to be no shortage of hazing and abuse incidents in the news lately. Earlier this month, a Miami University student was allegedly hit “with a paddle with spikes and grooves,” forced to drink large amounts of alcohol and smoke marijuana in a hazing incident. Closer to home, six youths were charged last year […]
By Jason Contant | March 26, 2019
3 min read
British Columbia’s electric utility is managing its cyber security risk for system components that must conform to mandatory reliability standards, but not for components to which the standards do not apply, the province’s auditor general has found. “We concluded that BC Hydro is effectively managing cybersecurity risk by detecting, and responding to, security incidents on […]
By Jason Contant | March 20, 2019
2 min read