Tech

‘Lots of people don’t like telematics,’ insurer reports

Opportunities for “broker-driven” usage-based auto insurance are likely to be down the road, but brokers are telling a large Canadian mutual that their insurance customers don’t want their insurers monitoring how they use their vehicles. “Our brokers are advising us that our customers are not fans of telematics,” Wawanesa chief strategy officer Carol Jardine told […]

By Greg Meckbach | December 14, 2017

2 min read

The best way to remember the password “&^$$%$&*11GHHffff”

Almost all (99%) of U.S. business professionals surveyed in the third part of Intermedia’s 2017 Data Vulnerability Report admitted to doing at least one potentially dangerous action that increased the likelihood of a workplace data breach. These risky actions included sharing login credentials, storing passwords on computer desktops, sending sensitive or confidential client information to […]

By Canadian Underwriter | December 14, 2017

3 min read

How to build your own bot

Looking to build a new chatbot to connect with your consumers? Chatbots are computer programs that simulate natural conversation with humans. Insurance organizations of all types — insurers, brokerages, and claims operations — have expressed interest in chatbots to provide instantaneous responses to simple inquiries, handing off the conversation to staff to complete a transaction. […]

By Canadian Underwriter | December 13, 2017

3 min read

Why Canadian insurers’ tech spending is renovating ‘the basement’

For all of the discussion about artificial intelligence, big data and the Internet of Things (IoT), in the real world of IT, Canadian property and casualty insurance companies are currently investing in projects that will allow their core legacy technologies to provide more consumer-centric services in the future. “We always look to the future to […]

By Greg Meckbach | December 13, 2017

3 min read