Industry

Commercial lines that will see the greatest rate increases in 2020

Commercial property, umbrella, and public company directors and officers (D&O) lines are expected to see the most widespread rate hikes of 20% and higher, in addition to capacity withdrawals, according to Willis Towers Watson’s Insurance Marketplace Realities 2020 report. The report, released Wednesday, offers property and casualty industry analysis and rate forecasts for North American […]

By Jason Contant | November 16, 2019

3 min read

Why this direct is emphasizing an advice-based approach

TD is enhancing its digital offerings to consumers and putting greater emphasis on the customer experience as a way to increase its footprint; to do that, providing relevant advice will play a key role in building trust, the company says. TD wants to “instill customers with the right trust and confidence that they are getting […]

By Adam Malik | November 13, 2019

3 min read

Does Canada really need multiple guidelines for fair treatment of customers?

Ontario’s new financial services regulator plans to issue a revised guideline on fair treatment of customers over the next few months to help counter confusion over which guidelines to follow. Last year, the former provincial regulator, Financial Services Commission of Ontario (FSCO), released guidance on fair treatment of customers around the same time that guidance […]

By Jason Contant | November 12, 2019

2 min read

Brokerage acquisitions: What’s really in it for Intact?

Taking on potential disruptors and investing in technology are among the reasons Intact Financial Corp. is on a brokerage acquisition spree. “Our view is that scaling up distribution is the best way to fight disruption,” Intact CEO Charles Brindamour said during a recent earnings call. Although Brindamour did not elaborate on the disruption Intact is […]

By Greg Meckbach | November 12, 2019

2 min read