Operations
Now that many insurance professionals have been successful working from home, plenty of technologies they are using now are expected to stick around even after the COVID-19 pandemic subsides, according to a number of P&C experts. “The tools we’re using today are going to benefit us for years to come. That’s kind of one of […]
By Adam Malik | May 6, 2020
3 min read
There’s no rush to return to the office for many brokers, but that doesn’t mean there isn’t a lot to think about before heading in. While Quebec announced it will start to end its “pause” on the economy — though Montreal area businesses will wait until May 18, one week longer than the rest of […]
By Adam Malik | May 5, 2020
Canadian brokers are now turning their minds towards returning back to the office safely while the novel coronavirus pandemic is still underway and a vaccine has yet to be developed. Brokerages across Canada will need to be aware of what is happening in the provinces in which they are doing business, industry analysts say. The […]
By David Gambrill | May 4, 2020
4 min read
In a hard market dominated by large players, small and mid-sized commercial brokerages face an existential choice: Specialize — or risk extinction.
May 3, 2020
6 min read
COVID-19 has highlighted the concerns associated with clustering suppliers in one region, such as China. Supply chain risk is one area of insurance that will see changes in the post-pandemic world, according to Tracy McLean, senior vice president of global logistics insurance at brokerage NFP. For example, the pandemic really brought to light for supply […]
By Jason Contant | May 1, 2020
Brokerages need to make sure they’re investing in technology that benefits the brokerage as a whole rather than promoting a silo-type of environment, Steve Whitelaw, vice president of industry and partner relations at Applied Systems, cautioned in a webinar recently. Otherwise, cracks in business continuity may be exposed in a pandemic situation like now, when […]
By Adam Malik | April 30, 2020
Aon Canada employees will see their salaries reduced as part of an effort to ensure that no one at the company is laid off as a result of the economic upheaval created by the COVID-19 pandemic. The brokerage provided Canadian Underwriter with a copy of global CEO Greg Case’s Apr. 27 letter to employees outlining […]
To help serve its auto customers better, a Regina-based brokerage that shut its doors to the public due to COVID-19 plans to start letting clients into its offices. “Our brokerages have been doing what we can without physically seeing the clients, but that is going to change, probably next week, so we will be re-opening […]
By Greg Meckbach | April 29, 2020
Insurance brokers are facing short-term increased workloads for little — and even negative — reward during the COVID-19 pandemic. But these efforts are laying the groundwork for future prosperity, whether that be in terms of money, trust and recruitment, P&C industry professionals observe. For Joseph Carnevale, president of the Insurance Brokers Association of Ontario (IBAO), […]
By Adam Malik | April 28, 2020
Backing brokers into a corner and forcing them to use just one kind of technology is bad strategy, Joseph Carnevale, president of the Insurance Brokers Association of Ontario (IBAO), warned Wednesday during Canadian Underwriter’s webinar Business Continuity In The Digital Age. Clients live in different parts of the country with different needs and desires, Carnevale […]
By Adam Malik | April 23, 2020
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