Operations

Have clients who have temporarily closed? Here’s how they should secure their premises

Just because a business has closed its doors to staff and customers because of the COVID-19 pandemic, risks from fire, combustible materials and flood are still present at their physical buildings even when unoccupied, warned a new report from Allianz Global Corporate & Specialty (AGCS). The insurer offered advice to those affected in the risk […]

By Adam Malik | April 7, 2020

3 min read

Veteran broker calls for insurers to offer customers a premium freeze

Saying the Canadian P&C insurance industry can do more to offer relief to consumers during the COVID-19 pandemic, one 40-year industry veteran recommends that insurers offer guaranteed renewals and a premium freeze at 2019 levels. Standard measures focus on a “case-by-case” approach, minimizing the financial impact on the insurer itself, Louis-Thomas Labbé, president and CEO […]

By Jason Contant | April 6, 2020

4 min read

Fool’s errand: Why it’s difficult to estimate a return to the office

Reliable data related to the COVID-19 pandemic is hard to come by. That’s why “flattening the curve,” as health experts put it, and predicting a timeline to return to life similar to one pre-crisis is an exercise in futility, says one risk analyst. Furthermore, relaxing isolation measures too soon can lead to a resurgence of […]

By Adam Malik | April 3, 2020

3 min read

Early lessons learned from the pandemic: Global demand surge

Canada’s P&C industry is used to planning for demand surges in times of disaster, but the demand for resources during the global COVID-19 pandemic is on a totally different scale. “Generally, I think people associate business continuity plans with isolated events – floods, fire, also earthquake,” Insurance Brokers Association of Ontario (IBAO) CEO Colin Simpson […]

By David Gambrill | April 3, 2020

3 min read