Legal / Regulation
COVID-19 has shifted the Insurance Institute of Canada’s April exam session into the first three weeks of June, a move that affects students taking winter semester courses in the Institute’s Chartered Insurance Professional (CIP), General Insurance Essentials (GIE) and Risk Management programs. Winter semester students who were originally scheduled to write exams in April will […]
By David Gambrill | March 26, 2020
4 min read
Operations
Hub International is encouraging corporate clients to report business interruption losses arising from COVID-19 even if they think those claims will likely be denied. “This way, the insurance companies can provide the official response,” said Mike Moyer, Toronto-based senior vice president, complex claims leader, national claims, Canada, at Chicago-based Hub International. “A second reason is, […]
By Greg Meckbach | March 25, 2020
2 min read
Gillons Insurance has 11 offices throughout Northern Ontario, but several are located in communities with around 1,000 (and sometimes fewer) people. And so closing their doors to walk-in clients is a big deal to people living in the area. In rural communities — Gillons has offices in Emo (population 1,300), Rainy River (population 800), and […]
By Adam Malik | March 25, 2020
The insurance industry will continue to operate as an essential service after Quebec and Ontario issued orders for many companies to close their doors due to the COVID-19 pandemic. And that’s a relief for consumers, brokers and insurers, say industry leaders. Governments in both provinces issued shutdown orders Monday, with Ontario’s to start at 11:59 […]
By Adam Malik | March 24, 2020
3 min read
Will COVID-19 cause Canada’s property and casualty insurance industry to start introducing pandemic business interruption coverage, in much the same way Calgary’s 2013 floods prompted the industry to introduce overland flood coverage into home insurance policies? Don’t count on it. The epic size and scale of pandemic exposure — not to mention the unique characteristics […]
By David Gambrill | March 24, 2020
Governments have forced restaurants, pubs and similar businesses to offer pick-up and take-out services. But as demand for delivery surges, the question must be asked: Do drivers have proper business insurance coverage? “Anytime you’re using your vehicle for a business purpose, anytime you’re turning your car from a private passenger vehicle into a commercial, money-making […]
By Adam Malik | March 23, 2020
Like many other brokers across the country, Myles Kuharski is still getting used to not having clients drop by the office, or heading out for regular meetings. “That last week was one of the things that [was difficult],” he said in an interview with Canadian Underwriter. “That would be the one thing that I miss. […]
A pandemic triggers a state of emergency. You have 24 hours to shut your doors to customer walk-in traffic and protect 1,900 of your brokers and support staff across Canada from catching and spreading the novel coronavirus. Even for smaller brokerages, it can be a logistical nightmare to cease walk-in traffic and send people home to work […]
By David Gambrill | March 23, 2020
All Northbridge employees are working from home and the company doesn’t expect any disruption on service levels, according to the carrier. Northbridge told Canadian Underwriter that its top priority is the health and wellness of its employees, brokers, and customers. “As a proactive measure to help curb the spread of COVID-19, all of our employees […]
By Adam Malik | March 20, 2020
Aviva Canada is ensuring that its efforts to keep employees safe will not impact service during the COVID-19 pandemic that is forcing companies from all industries to change the way they do business. The country’s second-largest carrier has 97% of its more than 4,200 employees working remotely, Aviva’s CEO Jason Storah said in an email […]
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