Operations

Technology Outlook 2020

What major technology trends do you foresee in the property and casualty insurance industry in 2020? What new technologies will be on the brokers’ radar? We put these questions to a number of tech experts; their responses will inform your strategic thinking about tech.

February 3, 2020

5 min read

Who do you trust?

An Ontario resident approached a direct writer for an auto insurance quote in March 2005. A new customer, the man gave the insurer his name, date of birth, vehicle information and property information. Upon receiving the quote, he took his auto insurance business elsewhere. Little did he know, the insurer would retain his data for […]

By David Gambrill | February 1, 2020

9 min read

How not to handle E&O liability as a broker

Brokers obviously want to protect themselves from errors’ and omissions’ liability. So why not get a client to sign a hold harmless agreement? In effect, a hold harmless agreement removes liability from one party in a business relationship (in this case the broker). But insureds should not be signing such documents, an American risk management […]

By Jason Contant | January 31, 2020

3 min read

Battle rages over whether private or public auto insurance is cheaper

The Insurance Brokers Association of British Columbia (IBABC) disputes the conclusions published in a recent report that B.C. drivers are paying up to 42% more for their auto insurance than those in neighbouring Alberta. Such an “apples-to-apples” comparison between jurisdictions – one with a public auto insurer, and the other with a private auto regime […]

By Jason Contant | January 30, 2020

4 min read