Operations

3 ways these award winners say communication can improve

If there’s one area in which insurance professionals have room to grow, it’s in communicating. Whether it’s between brokers, with associations, to customers or with other industry partners, communication is something top of mind for recent winners of the CIP Society’s National Leadership Award. Especially being a hard market, it’s crucial to be communicating with […]

By Adam Malik | December 19, 2019

3 min read

Tips to walk the gift-giving line

It’s the annual challenge – what gift do you buy your clients and colleagues? Between taste, price, relationship, it’s tough to figure out. And there are many gift-giving opportunities when it comes to the insurance industry, between colleagues, industry partners, vendors and clients. “We know that this is the time of the year that people […]

By Adam Malik | December 18, 2019

2 min read

The problem with asking clients fewer questions

Brokers and carriers are trying to simplify the insurance binding process and that’s potentially leaving clients in precarious positions when it comes to claims time, warns one award-winning broker. “It used to be that people had to decide how much to insure their contents for. Now we take can all his decisions away from [him] […]

By Adam Malik | December 17, 2019

2 min read

The latest acquisitions in the Canadian brokerage space

As we near the end of 2019, the trend in brokerage acquisitions shows no sign of slowing down. In the past week-and-a-half, one Ontario brokerage purchased another Ontario brokerage, a different brokerage bought a managing general agency, a large brokerage expanded its group employee benefits book through a merger, and another large brokerage bought an […]

By Jason Contant | December 17, 2019

3 min read