Operations
Brokers have long expressed concerns about digital portals, from been kicked out as they near the end of a submission to the amount of time it takes to log into each insurer’s portal. In Canadian Underwriter’s recently-released 2019 National Broker Survey, brokers were asked what insurers could do to provide the broker’s small business customers […]
By Jason Contant | October 25, 2019
3 min read
Cross another item off the wish list for the Insurance Brokers Association of Alberta. A pair of professional insurance designations are now approved as licencing equivalencies in the province – the Chartered Insurance Professional (CIP) and the Canadian Accredited Insurance Broker (CAIB). Getting this done was important to the association as it was one of […]
By Adam Malik | October 25, 2019
A British Columbia brokerage was not wrong to issue a disputed temporary permit that allowed another person to drive a client’s car, the province’s Civil Resolution Tribunal (CRT) has ruled. The matter arose from a dispute between Andrew Lawrie and another person identified in the CRT decision only as ‘RS.’ Lawrie and RS clearly did […]
By Jason Contant | October 22, 2019
Now that the D/X Initiative has broken ground with the completion of a first notice of loss (FNOL) transaction in real-time, what’s next for broker-insurer connectivity? “There’s a perception in the industry, I think, that when we talk about connectivity… that it’s focused on personal lines,” Steve Whitelaw, vice president of industry and partner relations […]
By Jason Contant | October 21, 2019
When clients want to make policy changes online, brokers have a vested interest in being in the loop, suggests a consultant who advises insurance companies. More customers these days are expecting their insurance providers to give them the same kind of online experience they get from other industries, said Chris Cornell, KPMG Canada’s national sector […]
By Greg Meckbach | October 18, 2019
Providing brokers with a complete view of their business – both personal and commercial lines – was among the reasons Applied Systems decided to acquire Policy Works, Applied’s vice president of industry and partner relations said Wednesday. Steve Whitelaw spoke with Canadian Underwriter the day after Applied announced the acquisition of Policy Works, a platform […]
By Jason Contant | October 17, 2019
2 min read
Legal / Regulation
A brokerage in Manitoba has been fined $6,000 after a complaint to the regulator that representatives of the brokerage’s sub-agency were holding themselves out to the public under a trade name for which they were not licensed to do business. The Insurance Council of Manitoba’s decision refers to Optima Insurance Group’s sub-brokerage only as ‘Agency […]
By David Gambrill | October 11, 2019
The hard market is showing no signs of abating, with all provinces posting premium rate increases in personal lines in the latest quarter, according to Applied Systems’ most recent rating index. Personal property premiums increased on average by 13.6% compared to the third quarter of 2018. Personal property premiums increased by 4% compared to Q2 […]
By Jason Contant | October 10, 2019
Motorists in Manitoba should be able to get online insurance services – such as change of address – but brokers should have some involvement in these processes, an official with the province’s brokers’ association told Canadian Underwriter Wednesday. “We are exploring the possibility of going online,” Manitoba Public Insurance (MPI) spokesperson Brian Smiley said Wednesday […]
By Greg Meckbach | October 9, 2019
What is trending right now in the Canadian brokerage M&A marketplace? We put the question to Mike Berris
October 9, 2019
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