Operations
Dave Partington, CEO, Gallagher Global Brokerage – Canada Resourcing our businesses to deliver for our clients will be the important issue in 2023. Job vacancies across Canada increased by 91% over the past three years; the labour market is tight, and unemployment is at an all-time low. Finding and retaining talent is a critical issue […]
By Phil | December 28, 2022
2 min read
Tina Osen, president, HUB International Canada There has been so much conversation lately about the talent landscape. The reality is, we must focus on positioning ourselves so people recognize the opportunities available in the P&C industry and understand the diversity of career paths we can provide that enable people to have meaningful, fulfilling careers. How […]
1 min read
Editor’s Note: In the Dec. 28 edition of Canadian Underwriter‘s E-newsletter, the outdated 2022 Executive Outlook piece written by Bernard McNulty appeared in error. This version is the correct, 2023 Executive Outlook piece by Bernard McNulty. CU apologizes for making the error. Bernard McNulty, chief agent, Allianz Global Corporate & Specialty Canada Increasing scarcity […]
Adam Mitchell, CEO, Mitch Insurance For many years, we’ve all heard – and have probably said at some point to our teams, partners or peers – that the future is coming. It now feels like the future is here. Massive tech companies and Amazon have started to get into insurance. Embedded auto insurance with car […]
Saad Mered, CEO, Zurich Canada As we look to 2023, a few major issues – climate change, cybercrime and inflation – give rise to challenges and opportunities. Climate change is a business risk and societal risk. All businesses and their assets will be affected, and collective action is needed to mitigate or adapt to the […]
Jamie Lyons, president, incoming CEO, Westland Insurance Group Adapting and responding to unsettled economic, market and social conditions will be the most important issue facing the P&C industry next year. On the demand side, while there is a heightened appreciation of risk, the rising costs of living and doing business mean many clients will not […]
By Phil | December 22, 2022
Barry F. Lorenzetti, founder, CEO, BFL Canada Watch for several trends to happen in 2023, including an increase in broker value, how P&C insurers adjust their strategies following the COVID-19 pandemic, and how the industry promotes community resilience during uncertain economic times. A value shift favouring brokers took place three to five years prior to […]
Marc Lipman, president, Lloyd’s Canada In the Canadian market, which is deeply interwoven into the global economy, the biggest question facing the insurance industry in 2023 is not necessarily inflationary pressure or market capacity — it’s how the industry can continue to fulfill its function as a core pillar of a resilient society in the […]
By Phil | December 21, 2022
Stéphane Lespérance, president, Aon Canada Given today’s challenging and shifting market, it’s critical for brokers and their clients to be strategic about how they buy insurance and how they are trading with their carrier partners. Commercial markets are showing some signs of softening, and so more options are available this year in the marketplace. However, […]
Valérie Lavoie, president, COO, Desjardins General Insurance Group Streamlining interactions with clients and effectively managing talent in our organization are both essential to ensure our clients’ experience with us remains positive and meaningful — those are our top priorities in 2023. Our clients’ expectations couldn’t be clearer: they want to interact with us efficiently through […]
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