Tech

Data Tuneup

Data maintenance will help keep your business running at top speed and efficiency

May 11, 2018

2 min read

Insurers investing in AI can boost revenues by double digits: Accenture study

Insurers that invest in artificial intelligence (AI) and human-machine collaboration at the same rate as “top-performing” businesses could, over the next five years, boost their revenues 17% and their employment 7% on average, according to new research by professional services company Accenture. Released on Wednesday, the report Future Workforce Survey – Insurance: Realizing the Full […]

By Jason Contant | May 10, 2018

3 min read

Tech

Tech Report: Is 2018 the Year of the Broker?

Canadian insurers have emphasized work on their front-end systems to provide a direct-to-consumer experience. Now that carriers are working on their legacy systems to better integrate with brokers, will a direct broker-to-consumer experience be far behind?

May 7, 2018

1 min read

Tech

How IT developers will change the way you do business

A daring group of developers came up with a new approach to technology development 17 years ago, dubbed ‘agile.’ The process grew popular in the startup world; it was soon embraced by mainstream leaders around the globe, including by those in the insurance industry. Today, in a parallel universe, some companies are embracing a new […]

By Jason Contant | May 7, 2018

2 min read

Strength of Canadian broker channel may lead to agnostic tech solutions

With an estimated 45% of personal insurance written through the broker channel in Canada, tech vendors understand the importance of the channel. “Our only business is broker,” Jeff Purdy, senior vice president of international operations with Applied Systems, told reporters at a briefing ahead of the Applied Systems Executive Symposium Tuesday. “We don’t have a […]

3 min read

Award-winning CIO shares three-pronged approach to business transformation

The Co-operators is taking a holistic approach to leadership and business transformation, using strategies such as design thinking and minimum viable product (MVP) concepts, common language around innovation, and technology. Carol Poulsen, executive vice president and chief information officer at The Co-operators Group Limited, said the insurer has brought in design thinking and MVP concepts […]

3 min read

Why mutuals are concerned about banks sharing data with fintechs

The Canadian Association of Mutual Insurance Companies (CAMIC) Wednesday called on Parliament to withdraw two sections from proposed Bill 74 that would allow chartered banks to share their customers’ banking data with fintechs. CAMIC and its 76 member companies are concerned that these provisions will undermine the current regulatory framework that prohibits banks from using […]

2 min read

Industry close to consensus on insurer-broker connectivity

The insurance industry in Canada is getting close to consensus on connectivity between insurance brokers and carriers, an Applied Systems executive said Tuesday at the company’s Executive Symposium in downtown Toronto. “I truly believe that we are fairly close to having an agreement and consensus in the industry on the fundamental importance of standardization and […]

2 min read

Retailers ‘should be able to detect’ cyber attacks: lawyer

A breach of customer payment card information involving Saks Fifth Avenue has taken a cyber risk lawyer by surprise. In July 2017, “malware began running on certain point of sale systems at potentially all Saks Fifth Avenue, Saks OFF 5TH and Lord & Taylor locations in North America,” the retailers’ Canadian corporate parent, Hudson’s Bay […]

2 min read