Tech

Aviva Canada looking into electronic payments standard

As payment systems continue to modernize globally and locally, one Canadian insurer says it is hoping to explore opportunities related to its payment infrastructure. While it is not currently using ISO 20022, an international standard that supports electronic payments, Aviva Canada said it is aware of the standard and hoping to explore opportunities in the […]

By Jason Contant | February 22, 2018

2 min read

How a new breed of car repair technician can drive down insurers’ repair costs

Newer technology in vehicles is creating the need for a different skill set in collision repair facilities, something that could ultimately affect vehicle repair times for insurers. “This technology that is in the car now from a safety perspective brings in a new skill set that really doesn’t exist in the industry today, which is […]

By Jason Contant | February 21, 2018

2 min read

Why it costs more to fix your insured’s car (Hint: it’s not just the gadgets)

Addressing the entire vehicle safety system after an auto collision, and not just one component like a sensor, may be contributing to longer auto repair times and higher costs for insurers, Mitchell International said Thursday. Jerry Gastineau, content manager with Mitchell’s editorial department, told Canadian Underwriter the mere fact that a sensor is in a […]

By Jason Contant | February 20, 2018

2 min read

Artificial Intelligence, the latest cybersecurity threat

Artificial intelligence (AI) could be a double-edged sword for Canada’s property and casualty insurance industry, offering several potentially positive outcomes, but at the same time a new cybersecurity threat. AI is consistently touted by the insurance industry for its potential to process claims faster, improve underwriting, and better identify fraud. It can even be used […]

By Jason Contant | February 19, 2018

2 min read