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A whopping 84% of Canadians have stayed with their auto insurer for two or more years and 58% have remained with the same company for more than five years, according to a Ratehub survey. What’s more 23% said they’ve stayed with the same insurance company as their parents. The survey, which polled more than 1,300 […]
By Phil | November 24, 2021
1 min read
Personal referrals were the most successful method for seeking new talent in the property and casualty insurance industry, speakers agreed during an Insurance Institute of Ontario webinar Tuesday. An informal poll of attendees to the webinar asked which recruitment channels have proved the most successful in seeking new talent: recruiters, personal referral programs (i.e. your […]
By Jason Contant | November 24, 2021
3 min read
Torrential rain flooded basements and washed out roads and bridges in western Cape Breton and southwestern Newfoundland on Wednesday, as a huge storm spent a third day slowly trudging over Atlantic Canada. A state of emergency was declared late Tuesday in Cape Breton’s Victoria County, where schools were closed and residents were warned to stay off the […]
You may be getting a few calls about cancelling motorcycle insurance. Unlike automobiles, however, motorcycles (and snowmobiles) have seasonal insurance coverage that distributes payments for the riding season over the course of a year. But many riders don’t understand why they’re paying throughout the year when they’re riding only three (maybe four) months of the […]
By Phil | November 23, 2021
Digitization efforts and consumer choice are at the top of Insurance Bureau of Canada’s (IBC) agenda, the association’s chief strategy officer said last week at an industry event. “We essentially want to look at how does the consumer want to be served and what regulatory impediments are there stopping us from serving them in that […]
By Jason Contant | November 23, 2021
2 min read
Privacy is an essential part of insurance and for high net worth (HNW) clients, it’s even more important to be discreet — particularly if they have insurance claims. “For a HNW client, [any kind of loss] resulting in a claim can be stressful or an inconvenience,” said Gisèle Kupsh, National Ovation Claims Leader with Aviva Insurance. […]
Canada is considering an international proposal that would double the ambition of its greenhouse gas emissions targets from shipping – a plan observers say the country seems ready to support. A committee of the International Maritime Organization, which sets the rules for the high seas, is debating a resolution this week that would set a […]
Having clear policy wording is one component of the “social” part of environmental-social-governance (ESG) practices, suggests senior official with Canada’s financial services regulator. “It’s increasingly clear that insurers need to focus on policy wording to avoid adverse court decisions as the social aspects are more in favour of claimants,” said Neville Henderson, assistant superintendent at […]
By Greg Meckbach | November 22, 2021
Broker and consultant NFP’s Canadian-based offices formed an exclusive partnership with U.K.-based Loadsure to obtain instant- and on-demand cargo and shippers’ coverage to NFP’s Canadian logistics clients shipping cargo globally. The agreement includes inland transit. NFP has over 800 employees in Canada and more than 6,000 globally. “Adding Loadsure’s ability to incorporate data analytics, in […]
By Phil | November 22, 2021
Respondents to Canadian Underwriter’s Trusted Advisor 2021 survey sent a clear message to brokers: many, they believe, should improve their service. Rating on a scale of zero to ten under the category Net Promoter Score (NPS), the likelihood they would recommend their broker to a family member, friend or business colleague, only 34% of business […]
4 min read
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